Thursday, 9 July 2015

Citrix MCS Catalog Failure Troubleshooting


 The following technique can be used to troubleshoot Image Preperation errors in Citrix Xendesktop.

1.) Set reg Key
On the master machine that will be cloned logon
add the following registry key
HKLM\Software\Citrix\MachineIdentityServiceAgent\Logging = 1

2.) Shutdown
Shutdown the Master VM

3.) Snapshot
Take Snapshot

4.) Disable auto-shutdown
On the DDC powershell run the following command
Set-ProvServiceConfigurationData -Name ImageManagementPrep_NoAutoShutdown -Value $True

5.) Create catalog
Create a new catalog from the snapshot

6.) Get Logfiles
When a new VM is created in the hypervisor , logon and check the log files in the root of C:\

7.) Enable auto-shutdown
On the DDC powershell run the following command
Remove-ProvServiceConfigurationData -Name ImageManagementPrep_NoAutoShutdown

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