We had 2 little problems in our environment.
MS Word 2002 Help did not work as expected.
Services.msc did not display extended view
Both of these problem were due to Appsense Performance Manager v7 performing DLL rebasing on Shdocvw.dll. Appsense does this as part of its memory optimization feature.
We set Appsense Performance Manager to exclude this DLL for memory optimization and the problems were resolved.
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