Wednesday 21 September 2011

Error: Citrix ICA could not configure Thinwire and switch to the remote ICA display

I recieved this error message in the following environmnet

XenDesktop 5.5
VMWare vSphere 4.1

The client would start to connect to the desktop then suddenly drop.
The Thinwire error message displays in the eventlog of the virtual desktop the user tried to connect to.

The problem is a clash with ICA and the Vmware display adaptor, the VDA install needs to be performed after the VMware tools installation or update. The VDA installation removes the conflicting VMware display adaptor.
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1 comment:

  1. Eric M30 December 2011 at 23:41

    If you already have VDA installed and installed the updated tools, just change the drive back manually through device manager. Information may be found here: http://support.citrix.com/article/CTX123952

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