I had a problem where my new XenApp 6.5 installation showed users a classic start menu despite the desktop experience being installed.
I had run the Windows 7 look and feel scripts, and set the GPO as per Citrix Article below
The GPO "force classic start menu" item was "not configured"
The problem turned out to be some legacy group policy settings that must upset the XenApp theme for users at logon. Im not sure as yet on the exact policy as i disabled all within the following container
User Config\Admin Templates\Control Panel\Personalization
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