If you have or plan to deliver Citrix Desktops with XenApp 6 or newer you will likely need to provide a solution for the "documents" area.
This horrible area designed to make things easier for users has made things far more complicated in corporate environments.
The gotcha is to simply redirect the documents area to the users home drive. This has the effect of renaming everyones area on the home drive area from %username% to "My Documents" , this is only a logical rename and everything works ok, its just very ugly to the adminstrator as they cant see whos home drive is which without click the properties of each one.
An explanation of workarounds to this behaviour are detailed here.
http://support.microsoft.com/kb/947222
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