We had a problem on Citrix Desktop Director where custom searches would not Save. The user was given a "Access Denied" error message.
On investigation we found that custom searches are placed in the folder
c:\inetpub\wwwroot\desktopdirector\userdata
with an XML file for each user personal customization.
The director install seems to create and use a local account called "DesktopDirector" this
account needs NTFS permissions to write to this area.
On our failing server for reasons unknown the NTFS permissions were not correct.
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